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My Eteck
NL
My Eteck
We are happy to help you

Contact Eteck

Do you want to ask us something or do you have a comment? You can contact us in various ways.

Are you experiencing a malfunction?

You can also resolve some malfunctions yourself using our handy troubleshooting guide. Using a step-by-step plan, you first determine where the fault is located and how you can resolve it yourself. Is it not possible to resolve the malfunction yourself? Then the troubleshooting guide will immediately show you who to contact for assistance. Sometimes that is Eteck, sometimes it is the in-house installer.

Go directly to our troubleshooting support (Storingshulp in Dutch) (opent in een nieuw venster)

Do you have another question?

You can ask Eteck your question in various ways. To help you as quickly as possible, we offer you several options for this.

Ask Dave

You can first ask your question to Dave, our digital colleague. Dave is available 24/7 and helps you directly with most questions. If Dave can't figure it out, we will of course refer you to a real Eteck employee as soon as possible.

Icoon van een man en een chatbot

Do you want to start a conversation with Dave?

Then click on this icon at the bottom right.

Icoon van een roze spreekwolk

Find your answer in our frequently asked questions

Even though Dave knows all the answers to frequently asked questions, you might prefer to look for the answer yourself. You can find all frequently asked questions at the bottom of our customer service page.

Check the frequently asked questions
icoon van twee tekstballonnen een met streepjes en een met een vraagteken

Manage it yourself with MijnEteck

You can manage a lot yourself via our online customer portal MijnEteck. Very convenient!

Go to MijnEteck
Icoon van een man met een smartphone

Current contact details

You can find our current contact details and opening hours at the bottom of our website.

Compliment or complaint (Dutch)

Every day we try to help you as best we can. Sometimes you are positively surprised and sometimes you are disappointed. In both cases we would like to hear that!

Please tell us! (opent in een nieuw venster)